FAQ
How long will my order take to be shipped?
- My processing time is currently 3-5 days. However during busy times such as holidays and new releases, this can some times take a few days extra.
How long will my order take to arrive once shipped?
- This depends, It can take between 5-7 days. However during busy postage times such as the Christmas period, It could take longer than expected. If your order hasn't arrived after 2 week, please contact me on Instagram @the_rocking_witch and I will do my best to help you.
Do you offer tracked shipping?
- I only do tracked shipping on orders that are £50 or over
An item I want is out of stock, What do I do?
- I restock nearly every item, unless it is limited edition. I give lots of updates on my Instagram when I do restocks and when I might be discontinuing an item. Sometimes it takes me a while to restock everything but if you want anything specific that has been out of stock for a while, please send me a message on Instagram and I will see what I can do.
Do you offer gift wrapping?
- Every item is packaged in a striped paper bag with a witchy wax seal. I also include a few extra goodies in each order!
Do you do custom orders?
- Yes, I do! please message me on Instagram @the_rocking_witch and we can chat about what you would like
Do you ship internationally ?
- Currently, I do not.